Pollo Tropical Customer Survey – www.pollolistens.com 

Do you live in the USA and love chicken food items? If yes, then you must have visited Pollo Tropical at least once in your lifetime or must have heard about the delicious, mouth-watering, juicy chicken dishes this restaurant serves. What is more interesting about this restaurant chain is that they provide customizable platters as well, sandwiches, wraps, meals, and you can create your own TropiChops Bowls. Of course, the taste of all the food items is the best, however, they also take care that the chicken they cook is free of hormones and trans fats. So, now you know that whatever you eat from Pollo Tropical is tasty as well as healthy for you, which is very rare for fast-food restaurants to serve. If you read the reviews of Pollo Tropical on YouTube, Google, TripAdvisor, etc then you will realize that almost all the opinions are good and the restaurant is quite popular among chicken lovers. 

Pollo Tropical has introduced a feedback survey called Pollolistens through which they aim to become more receptive to serve their customers better food and services. 

In the survey, the customers will be required to give suggestions and opinions on various parameters, and all the feedback will be accepted and analyzed by Pollo Tropical to understand the needs of customers and satisfy all of them. The customers who participate in the feedback survey will be appreciated and thanked by the restaurant chain by awarding them a Pollo Tropical Coupon Code which they can redeem on their next purchase from one of their restaurants. 

The customers who are interested in taking the survey can go on the official survey website of Pollo Tropical: www.pollolistens.com.

One important point that you must know before proceeding to take the survey is that the survey can only be taken by a Pollo Tropical customer who has ordered a food item from them and has a genuine purchase bill from one of the company’s restaurants.

Also Read:-

Eligibility criteria to participate in the Pollo Tropical Feedback Survey 

Now it is time to check if you are eligible to participate in the Pollo Tropical feedback survey or not.

  1. You must have a genuine purchase bill from Pollo Tropical which is not more than 2 days old to take the survey.
  2. You must be 18 years old or above to participate in the Pollo Tropical feedback survey. 
  3. The Pollo Tropical feedback survey can be taken by the citizens of the United States of America only.

Requirements for participating in the Pollo Tropical Customer Satisfaction Survey 

You must be wondering what the basic requirements are for participating in the survey, so we have mentioned them below.

  1. For taking the online survey, you must have a mobile phone or a PC with a stable internet connection. 
  2. You must have a purchase bill from a Pollo Tropical outlet which is not more than 2 days old or else it will be invalid.
  3. To start the survey, you will need to enter the receipt code present on your purchase bill.
  4. The Pollo Tropical feedback survey can be taken in either English or Spanish. The survey has another name also which is Pollo Tropical Encuesta.
  5. As the company needs serious and mature suggestions, the survey can only be taken by adults of 18 years of age or above.
  6. You must note down all the feedback, suggestions, grievances, etc in one place so that you can mention all of them during the survey.

Who cannot take the Pollo Tropical feedback survey?

  1. If you are a Pollo Tropical employee or a family member of an employee then you cannot take the Pollo Tropical feedback survey. 
  2. The Pollo Tropical feedback survey cannot be taken by the employees of sponsors and promotional agencies in any case. 

Steps for taking the Pollo Tropical feedback survey 

The Pollo Tropical feedback survey requires only 10 minutes of your time and you have to give some information about yourself and your overall experience including suggestions at any Pollo Tropical outlet.

  1. Go to www.pollolistens.com for starting the feedback survey.
  2. Enter the receipt code given on your purchase bill now.
  3. Next, choose either English or Spanish as your language to take the survey.
  4. Enter the 16 digit code given on your purchase bill.
  5. Mention the 5 digit passcode in the blank box now.
  6. Now, provide your contact details to the company which will help you in receiving your reward easily.
  7. Rate your experience with Pollo Tropical as you want. If you give more stars, then it shows you like the restaurant, and if you give fewer stars then you don’t like the restaurant much.
  8. Now, you will have to answer questions about your overall experience with Pollo Tropical. Answer all the questions, and give your honest feedback, grievances, suggestions, and opinions clearly, so that they can be easily interpreted by the company. 
  9. After submitting the survey, you will be given a validation code on behalf of the company, so note it down.
  10. The code you received can be redeemed within 2 days of its receipt at a Pollo Tropical outlet.

About Pollo Tropical

Pollo Tropical Customer Survey

Pollo Tropical is a restaurant chain based in Florida that specializes in chicken cuisine. It was founded in 1988 by Larry J. Harries and Stuart Harris in Miami, Florida, the USA. It is currently present in around 141 locations around the world.

Frequently Asked Questions (People Also Ask)

1. Is purchasing something from Pollo Tropical necessary for joining the survey?

Yes, you must have ordered something from Pollo Tropical because of course, only the people who have visited their restaurants can provide the correct feedback related to various aspects.

2. Is the Pollo Tropical feedback survey open in all the countries?

No, the Pollo Tropical feedback survey is only for the customers of the USA.

3. Can I redeem the Pollo Tropical discount coupon in a different country?

No, you can use the Pollo Tropical discount coupon reward only in the USA.

4. Why do I have to share my details during the Pollo Tropical feedback survey?

Your details are required by the company to allow the discount coupon and identify the winner easily.


Pollo Tropical is one of the restaurant chains that chicken lovers choose when they crave chicken cuisine. The company has now introduced a feedback survey for customers to gather opinions and suggestions about its operations, and in return, the customers can get a chance to earn a discount coupon from Pollo Tropical for providing their valuable feedback.

Leave a Comment